Two-year warranty is provided, and covers only one replacement in the event of defects in parts. However, a lifetime warranty is available for a fee, with charges determined based on the actual situation and offering unlimited replacements.
Free & fast Shipping for replacements
Fast & easy service with 24/7 online claims
No deductibles or hidden fees
No Coverage for Accidental Damage
- Effective Date & Warranty Coverage
Effective Date: The coverage of your protection plan begins on the date of purchasing the protection plan and ends when your term expires, with terms ranging from two year to lifetime, depending on the service purchased.
Warranty Coverage:
1.Some of the bulbs are broken.
2.The transformer is broken.
1.What if I receive a replacement item?
The protection plan will automatically transfer to the replacement item.
2.What if I return my product?
According to our return policy, all products must be returned within 30 days of delivery. You can return the product via the "My Orders" section in "My Account." Once the return shipping agent scans your product, your protection plan will be canceled.
3.Can I add a protection plan to a product I’ve already purchased?
You can purchase a protection plan within 90 days after purchasing an eligible product. To add a protection plan to your original purchase, go to the purchased product page and select the protection plan.