Our estimated shipping times are as follows:
Most orders are received in 4-6 weeks from order to delivery.
United States and Canada Free shipping for any order.
Shipping time with UPS. Door to door You do not need to pay import duties）
Orders are typically received in 28-40 days from date of order.
Australia FREE shipping for any order. Shipping time with China Post Air Parcel 25-50 days or EMS 5-20 days + handling time. All our products are made or assembled to order. Please refer to each product description lead time as certain items are made to order and can take up to 12 weeks.
Europe region Shipping time with China Post Air Parcel 25-50 days or EMS 5-20 days + handling time.
At present, we deliver to the following countries: United Kingdom, Germany, Belgium, Netherlands, France, Denmark, Austria, Italy, Greece, Sweden, Cyprus, Croatia, Spain, Turkey, Czech Republic, Hungary, Romania, Poland, Norway, Finland, Croatia, Slovenia, Switzerland, Ireland, Portugal, Estonia.
Free shipping for any order. Shipping time with Royal Mail Or UPS. Orders are typically received in 28-60 days from date of order.（Door to door You do not need to pay import duties）.
UAE United Arab Emirates / Bahrain /Kuwait (China-Middle East air or sea express line express 10-35 days).
RUSSIA (China-Russia Special Line Express 10-30 days).
If your country is not listed please email us contact@womolighting.comand ask for shipping rate to your specific country.
Please note that these are estimated delivery times, and delays may occur due to customs processing or unforeseen circumstances.
Please refer to our shipping policy for details.

We want you to love your womolighting purchase! If you are not satisfied, you may return your item within 30 natural days of receipt for a refund or exchange. The item must be in its original condition and packaging. Please note that shipping fees are non-refundable.
To initiate a return, contact our customer service team at Our Email: contact@womolighting.com. for instructions.
Please refer to our Refund policy for details.

Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our customer service team at by email:contact@womolighting.com as soon as possible. After 24 hours, your order may already be processed, and changes may not be possible.  

We accept the following payment methods for your convenience:
1. Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
2. PayPal
3. Apple Pay
4. Google Pay

To check your order status, please visit https://womolighting.com/apps/17TRACK or click 'Track Your Order' at the bottom of any page. Enter your email and order number (e.g., #4150) to view the latest updates.

We want to sort out any issues with wrong/defective/stained items straightaway. As soon as you discover a wrong/defective/stained item, please contact our Customer Care Team with: 1) The order number 2) The item's name or SKU number or pictures 3) A description of the problems and some clear pictures We'll get back to you as soon as we can.